/OpsFlow/
3 live AI agents running HVAC operations — quoting jobs, routing technicians, and following up with customers on autopilot.
Tyler ran a growing HVAC business with a quoting backlog and no consistent follow-up process. We deployed OpsFlow — a React and Supabase platform with Claude Sonnet as the reasoning core, featuring a Quote Writer agent, a Job Analyser that routes technicians by complexity, and an SMS follow-up agent that runs three-step post-job sequences automatically.
/Project Goals/
Get service quotes out in under 15 seconds and automate every customer touchpoint from job start to review request.
The business had no structured quoting process — estimates took hours and follow-ups were inconsistent. The platform needed three distinct AI agents working in sequence: one to generate itemised quotes from rough job notes, one to flag complex jobs and assign the right tech, and one to nurture customers post-job via personalised SMS sequences.
/Results/
Quotes now generate in under 15 seconds. Job routing errors dropped to zero. Customer satisfaction scores jumped 22%.
The Quote Writer generates fully itemised quotes from job notes in under 15 seconds. Technician routing became fully automated with zero misassignments since launch. The SMS follow-up agent drove a 22% increase in five-star Google reviews within 30 days. The client described it as hiring three staff members at a fraction of the cost.
Claude AIReactSupabaseAnthropic APIAI AgentsSMS AutomationPrompt Engineering